Digital tools contribute to streamlining the management of public institutions, facilitating their use and building relationships of trust and transparency with citizens.
At Angelgráfico, we have been developing customized digital solutions for public institutions for fifteen years, thanks to our in-house team of developers. Always based on the fundamental premises of usability, accessibility, and navigability, we add the component of design as a differentiating value, allowing us to offer customized tools for each institution.
Public institutions, in general terms, need to offer their services to users in the simplest, easiest, and most convenient way possible.
Based on this premise, at Angelgráfico we develop municipal websites, appointment management applications, applications for reporting damages found on public roads to city councils, and applications for managing digital files related to communication, among other tools.
One of the greatest advantages of developing these digital solutions is that we use participatory design processes, involving citizens in project development by organizing workshops where they can express their ideas and opinions about the needs they have and that these applications should address.
One of the projects we have most enjoyed, in this regard, is the development of the website for the City Council of the Valencian town of Aldaia. A workshop was held for this project involving the public and City Council employees, who contributed their ideas about what the new municipal website should look like.
At the participatory and project management level, this participatory design system offers significant value to the final product, thanks to the integration of user input, the application manager, and the developers. Teamwork, where all stakeholders are heard and taken into account, is always successful and ensures an enriched and valuable final product.
Another tool we have recently developed is an app that identifies a city council’s artworks so that the public can find and visit them, facilitating citizen access to the culture and history of their town.
But these are just a few examples, as our own team of developers listens to and advises each institution directly to develop the technological solution that best suits their needs and streamlines user engagement.
If you want to improve your relationship with citizens, a customized digital solution can be a good path. Contact us and we’ll tell you how we can help you become a transparent, accessible, and approachable city council.
